Answers international patients ask most before choosing StemCellor.
Quick, honest answers about eligibility, safety, pricing, travel, and what we can — and cannot — promise. Organized so you can find what matters to you before booking a consultation.
Eligibility & Physician Review
01Who confirms whether I'm eligible for treatment?
A licensed physician reviews every prospective patient's medical history and candidacy before any treatment plan is proposed — not a booking coordinator, and not as part of a sales consultation.
Safety & Regulation Overview →02Can I be told I'm not a candidate for treatment?
Yes. Some patients are advised to delay treatment until a specific condition is stabilized, or advised not to proceed at all. This is a normal, expected outcome of a genuine review — not a rare exception.
03What information do I need to provide before my eligibility review?
A summary of your relevant medical history, current medications and supplements, and any existing diagnosis or lab reports you have — recent bloodwork or imaging is helpful but not required to begin a review.
International Patient Guide →Safety & Regulation
01Is regenerative medicine legal and regulated in Japan?
Yes. It's governed by Japan's Act on the Safety of Regenerative Medicine, which classifies treatments by risk level and requires provider review by a certified regenerative medicine committee before treatment can begin.
Read the full framework →02Does StemCellor have a confirmed regulatory plan number?
Regenerative medicine in Japan is provided under specific medical and regulatory requirements. StemCellor coordinates information and appointment planning; the receiving licensed physician or medical institution confirms whether a treatment can be appropriately offered for your individual case. See our Safety & Regulation page for the fuller regulatory picture.
What "MHLW-Recognized" or "Regulatory Plan Number" Actually Means in Japan →03How are cells processed, and is the facility certified?
Cells collected from your own tissue are cultured and purified at a cell-processing facility under controlled, clean-room conditions. We don't claim a specific third-party facility certification, a named partner facility, or an affiliation with another institution unless that relationship has been independently confirmed.
Safety & Regulation Overview →Treatment Timeline in Tokyo
01How many times will I need to visit Tokyo?
It depends on the treatment. Stem cell therapy typically requires two visits several weeks apart because of cell culture time; aesthetic treatments are often completed the same day, though a course may involve several sessions; longevity diagnostics may involve more than one visit while lab results are processed.
Explore Treatments →02How long does cell culture take?
Culture and purification typically take several weeks. Most patients return home during this period and come back to Tokyo once cells are ready for administration.
International Patient Guide →03Can I book flights before my consultation?
We recommend against it. Travel should not be arranged until your physician eligibility review is complete, so your trip isn't booked around a treatment plan that hasn't been confirmed yet.
International Patient Guide →Pricing & Payment
01Are your prices public?
Yes. Every treatment's standard pricing is listed on our Pricing page in Japanese yen, tax included — there's no estimate hidden behind a contact form.
View Pricing →02Is the price I see the final price?
Published prices are a starting reference. Your final treatment plan, and the exact costs it involves, are confirmed only after your physician's assessment, since candidacy and any additional items vary by individual.
View Pricing →03Is regenerative medicine covered by insurance?
No. Regenerative medicine offered under Japan's regulatory framework is elective, self-pay care and is not covered by Japan's national health insurance system.
View Pricing →International Patient Support
01Do you support English, Chinese, and Japanese?
Yes — consultations, treatment planning, and day-to-day coordination are available in all three languages.
International Patient Guide →02Can you help with visa and travel logistics?
Our coordination team provides guidance and documentation support for visa, travel, and accommodation logistics. Visa approval and other third-party decisions are made by the relevant authorities, not by StemCellor.
03Is someone available to accompany me during appointments?
A bilingual coordinator can accompany you through consultations and procedures, so nothing gets lost between you and your physician.
International Patient Guide →Results, Risks & Limitations
01Can treatment results be guaranteed?
No. No specific treatment outcome is guaranteed for any treatment on this site. Individual response varies with age, health status, and treatment goals, and your physician will discuss what is realistically achievable for your case.
What we cannot promise →02Does regenerative medicine cure disease or reverse aging?
No. Our protocols are intended to support the body's own regenerative, circulatory, and metabolic capacity — they do not cure a diagnosed disease or reverse the aging process.
What we cannot promise →03What are the risks or side effects?
Minor risks are possible with any procedure involving tissue collection or injection — for example localized pain, swelling, bruising, or infection at the treatment site. Rare systemic reactions have been reported in the wider clinical literature on autologous cell-based therapies. Your physician reviews the risks relevant to your treatment before you consent.
Safety & Regulation Overview →Aftercare & Follow-Up
01What happens after I return home?
Follow-up arrangements, including any remote review, are confirmed case by case by the receiving physician or medical institution. They do not replace local emergency care — for urgent symptoms, seek care from a local medical provider first.
International Patient Guide →02What if I notice a concerning symptom after treatment?
For concerning symptoms after treatment, seek guidance from the receiving physician or medical institution using the contact route confirmed for your individual case. Do not wait for a future appointment; urgent symptoms require local medical care first.
Safety & Regulation Overview →03Do I need to plan for a follow-up visit to Tokyo?
Not necessarily — most follow-up after stem cell therapy's second visit, and most aesthetic or longevity course follow-up, happens remotely, unless your physician recommends an additional in-person review.
Explore Treatments →Journal & Education
01Where can I learn more about the science behind these treatments?
Our Journal publishes plain-language explainers on regenerative medicine, longevity science, and what to expect as an international patient — prepared by our editorial team, not marketing copy.
Where Do Your Cells Go? A Patient-Friendly Explanation of Collection, Processing, and Administration →02How do I know if information I read elsewhere about stem cell therapy is trustworthy?
Be cautious of claims like "clinically proven" or guaranteed results stated without a cited source — our Journal includes guidance on questions worth asking any clinic, not just ours, when evaluating regenerative medicine claims.
How to Choose a Regenerative Medicine Clinic in Japan Without Relying on Marketing Claims →03Does the Journal cover topics beyond the treatments StemCellor coordinates?
Yes — it includes general patient guidance on topics like choosing a clinic, understanding Japan's regulatory framework, and planning a medical trip to Tokyo, alongside treatment-specific writing.
Visit the Journal →Let us understand the case before anyone recommends a plan.
Share your goals, medical background, and travel window. StemCellor will help organize the next step around physician review, realistic expectations, timing, and reference cost.
Direct messaging channels are still being confirmed — for now, start through the international patient guide.
Send the main concern, treatment goals, and any medical history that may affect candidacy.
We help clarify which treatment area may be worth discussing before travel is planned.
When appropriate, the case is prepared for physician review and visit planning in Japan.